Last Updated: 06.10.2026

Privacy policy

Customer privacy notice

This privacy notice tells you what to expect me to do with your personal information.

Contact detail
What information I collect, use, and why
Lawful bases and data protection rights
Where I get personal information from
How long I keep information
Who I share information with
How to complain

Contact details

maryam@withmaryam.co

What information I collect, use, and why

I collect or use the following information to provide and improve products and services for clients:

Names and contact details

I collect or use the following personal information for the operation of client or customer accounts:

Names and contact details

I collect or use the following personal information for the operation of client or customer accounts:

Names
Contact information

I collect or use the following personal information for dealing with queries, complaints or claims:

Names and contact details
Correspondence

Lawful bases and data protection rights

Under UK data protection law, I must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis I rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access – You have the right to ask me for copies of your personal information. You can request other information such as details about where I get personal information from and who I share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
Your right to rectification – You have the right to ask me to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
Your right to erasure – You have the right to ask me to delete your personal information. Read more about the right to erasure.
Your right to restriction of processing – You have the right to ask me to limit how I can use your personal information. Read more about the right to restriction of processing.
Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing.
Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you. Read more about the right to data portability.
Your right to withdraw consent – When I use consent as my lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, I must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.

My lawful bases for the collection and use of your data

My lawful bases for collecting or using personal information to provide and improve products and services for clients are:

Contract – I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

My lawful bases for collecting or using personal information for the operation of client or customer accounts are:

Contract – I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

My lawful bases for collecting or using personal information to comply with legal requirements:

Contract – I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

My lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

Contract – I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where I get personal information from

Directly from you.

How long I keep information

Emails: I keep correspondence for up to three years in case of follow-up work or disputes.

Your purchase record: I retain your purchase history for seven years inline with HMRC accounting requirements.Emails: I keep correspondence for up to three years in case of follow-up work or disputes.

For more information on how long I store your personal information or the criteria I use to determine this please contact me using the details provided above.

Who I share information with

Data processors

Webflow: This data processor does the following activities for us: Hosting and contact form submissions

Others I share personal information with

Organisations we’re legally obliged to share personal information with

How to complain

If you have any concerns about my use of your personal information, you can make a data protection complaint to us:

Email: maryam@withmaryam.co

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

ICO Head Office
4th Floor, No.3 Circle Square
5 Hawkshaw Street
Manchester
M1 7BL
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint